Return/Refund Policy

We’d be more than happy to assist with any returns for items purchased using our service. Please note that you will be bound by the store’s return policy and you will be responsible for returning the items to the U.S. and paying for any shipping fees, customs charges and store-related charges. A US$0 service fee will also apply for each item. Please note that only the product cost will be refundable for store returns. Any ancillary fees from the original order (e.g. service fee, shipping costs, card fee) will unfortunately not be refundable.

Unfortunately, if we are unable to return the item to the store within the store's return window, we will not be able to assist with the return.

Refund Policy

We do not make refunds on items sold and delivered to the customer in good condition.

What is your exchange policy?

Unfortunately, we're currently unable to assist with exchanges. **

Do you charge a fee for returns?

Please note that you would be responsible for returning the items to the U.S. and paying for any shipping fees, customs charges and store-related charges. A US $10 service fee will also apply for each item.

When will I get credit for my return?

If your return is accepted, we will issue a refund once we receive the credit from the store. Authorise.net refunds may take 5-10 business days to process.

How do I initiate a return?

If you need help with a return, please contact our team at support@shareshopshipstore.com. In your email, please provide your name, order number and a detailed description of the issue you’re experiencing.